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Monthly Billing Information

Calaveras County Water District (CCWD) Transitioning to Monthly Billing In 2027

 

This change is designed to provide customers with more frequent account information, improved visibility into charges, and a more predictable monthly billing schedule.

 

What Is Changing?

Beginning 2027, CCWD customers will begin receiving a bill every month.

Under the new billing format, water and sewer base rates will be billed monthly. Water meters will continue to be read every two months, and water consumption charges will continue to be billed based on two months of usage.

 

Why Is CCWD Making This Change?

Monthly billing offers several benefits for customers, including:

  • More frequent account information
  • A predictable monthly billing schedule
  • Easier budgeting and payment planning
  • Enhanced customer service
  • Better alignment with common utility billing practices

Are the rates changing?

No. The water and sewer rates are not changing. 

 

What Do I Need to Do?

At this time, no action is required.

CCWD will continue providing information, reminders, bill examples, and answers to frequently asked questions in the months leading up to implementation. Customers are encouraged to ensure their account contact information remains current so they can receive important updates.

 

When Will the Change Occur?

The first monthly bills will be issued the first quarter of 2027.

Customers will receive ongoing communications through bill messages, email, social media, and other outreach efforts before the transition takes place.

Questions?

FAQ'S - Monthly Billing Frequently Asked Questions (FAQ) - Calaveras County Water District

Contact CCWD Customer Service:

Phone: (209) 754-3543
Email: customerservice@ccwd.org

CCWD is committed to keeping our customers informed and ensuring a smooth transition to monthly billing.

 

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