April 17, 2017

Proposed flushing schedule for the week of April 17 (this schedule is subject to change):

• From Kirby Street heading south in Rancho Calaveras
• Mother Lode Acres
• Town of Jenny Lind

General Flushing information

The Calaveras County Water District is in the process of flushing its entire water distribution system in the greater Valley Springs area. These operations may impact CCWD customers in Rancho Calaveras, Jenny Lind, from the date of this update through the end of April. Due to the large size of the system, CCWD crews are systematically working their way through sections of the service area until the entire system has been flushed. Flushing will take place on weekdays between 8 a.m. and 3:30 p.m. If all goes according to plan, flushing of the greater Valley Springs water distribution system is expected to be complete by the end of April.

Flushing is a normal part of the District’s Operations and Maintenance program to maintain drinking water standards. When flushing, crews will run high volumes of water through pipes to scrub off minerals that have built up inside of the pipes. The minerals that have been dislodged mix with the water and are flushed out of the system through fire hydrants in the area. The District will dechlorinate the water being flushed so it does not harm the environment. This process normally takes place every year. However, due to the extreme drought over the past few years, the state prohibited water agencies from flushing in 2014, unless it was required for public health and safety. Now that weather conditions have improved and we are no longer in a drought emergency, CCWD is resuming normal flushing operations.

During flushing operations, some customers may experience low water pressure and slightly discolored water which is not harmful to your health. Because the pipes have not been flushed in several years, there will be more mineral buildup than usual, which could lead to higher rates of discolored water. Conditions should return to normal within a few hours.

Customers will be notified when flushing is taking place in their area using these tools:

• Signs will be placed in the area
• Notices will be sent to local media outlets
• Customers can call CCWD Customer Service at (209) 754-3543
• A weekly update will be posted on the District’s website: www.ccwd.org and social media

When residents see signs in the area noticing residents that flushing crews are working in the area, they are asked to refrain from using water for a few hours. This will greatly minimize the chance of customers experiencing discolored water, and allow crews to remove the discolored water from the system.

It’s important to remember that even if the water is discolored, it is completely safe to drink and poses no health risk. However, the District recommends that customers avoid washing loads of laundry using bleach when experiencing discolored water, because it can lead to clothing being stained. If customers do experience discolored water and would like to flush their personal plumbing systems to remove the discolored water, they can turn on an outside faucet at the lowest point of their properties and let it run until the water turns clear.

Those with questions or concerns about the District’s flushing operations may contact the CCWD Customer Service Department at (209)-754-3543 or customerservice@ccwd.org.